FAQ
Frequently Asked Questions

General:

How to order on 3Dlens.com online shop?
Please click on product categories on the left, then choose the product you want on the right and enter the quantity, click the "Add to cart" button to add this item to your shopping cart. When you are done shopping, click "View Cart" to review the items in your shopping cart, make any necessary changes, and complete the ordering process.

I can not order from your online shop. Your website seems not to work?
The problem usually comes from the setting of your browser. Please let your browser in default value, then try again or use other computer if possible.

About Fresnel lens:

Can you cut the lens into a small size for me?
No, we can't. You have to cut the lens yourself.

Do you make 1 meter custom Fresnel Lens?
No, we can't. Because it is difficult to pack with strong enough protection, besides the shipping company will not accept such large package.

Can your fresnel magnifying sheet be put directly on the page to magnify object?
All the magnifying sheets should keep a focal distance to object while they work to magnify things. If the plastic sheet without focal length, it is just a regular sheet which can not magnify object.

Do you have any lens that do not invert the projection image for making DIY projector?
No, no matter what kind of lens which should invert the image, so you need a mirror or turn your TV upside down.

Can you supply Fresnel lens with self-adhesive backing?
No, we can't.

What format artwork should I provide for printing?
Please send us the artwork in PDF (Portable Document Format).

About Polarizer:

What is the transmission axis of your polarizer?
#P630 (630x 900mm): 630mm
#P17, #P17AG: 45º

Do you have a roll type polarizer?
No! We don't have roll type polarizer, however we have sheet type polarizer due to the quality of sheet polarizer is better than roll polarizer.

Do you have more thick polarizer?
Currently we only supply 0.18~0.22mm thick polarizer.

Do you sell polarizer film for the near IR region?
No, we do not have IR polarizer.